At the end of March, 28 provincial and municipal consumer associations (consumer committees and consumer protection committees) jointly carried out a large-scale investigation on the after-sales service policies of tire enterprises for 12 sole proprietorship or joint venture tire brands, including Michelin, Bridgestone, Goodyear, Jinhu, Dunlop, Hantai, Youke Homer, Horse, Pirelli, Gubo, Jiatong and Toyo
According to the survey, the enterprises ranking top in the market not only have different warranty periods, but also many tire warranty and claim settlement periods are three years short and five years long from the date of production. That is to say, if the inventory time is short, consumers will enjoy a long warranty period; On the contrary, if the tire is stored for a long time, the warranty period that consumers can enjoy will be shortened accordingly. When a tire stored for more than two years is bought by consumers, consumers can hardly enjoy various claims rights within the warranty period.
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